{"id":7580,"date":"2025-12-04T15:09:51","date_gmt":"2025-12-04T11:09:51","guid":{"rendered":"https:\/\/cobradunesdxb.com\/politique-de-reservation-cobra-dunes\/"},"modified":"2025-12-19T01:49:36","modified_gmt":"2025-12-18T21:49:36","slug":"politique-de-reservation-cobra-dunes","status":"publish","type":"page","link":"https:\/\/cobradunesdxb.com\/fr\/politique-de-reservation-cobra-dunes\/","title":{"rendered":"Politique de r\u00e9servation \u2014 Cobra Dunes"},"content":{"rendered":"\n<p><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>1. R\u00e9servation et confirmation<\/strong><\/h2>\n\n<ol class=\"wp-block-list\">\n<li>Toutes les r\u00e9servations de buggies, de locations de motos, d&rsquo;excursions dans le d\u00e9sert ou d&rsquo;\u00e9v\u00e9nements doivent \u00eatre effectu\u00e9es via notre site web officiel.<\/li>\n\n\n\n<li>Les clients doivent fournir une adresse \u00e9lectronique et un num\u00e9ro de t\u00e9l\u00e9phone valides au moment de la r\u00e9servation \u00e0 des fins de communication et de confirmation.<\/li>\n\n\n\n<li>Toutes les r\u00e9servations sont soumises \u00e0 disponibilit\u00e9. Une r\u00e9servation n&rsquo;est confirm\u00e9e qu&rsquo;apr\u00e8s r\u00e9ception du paiement. <\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\"><strong>2. Conditions de paiement<\/strong><\/h2>\n\n<ol class=\"wp-block-list\">\n<li>Le paiement int\u00e9gral est requis au moment de la r\u00e9servation pour la garantir.<\/li>\n\n\n\n<li>Modes de paiement accept\u00e9s : principales cartes de cr\u00e9dit\/d\u00e9bit via une plateforme de paiement en ligne s\u00e9curis\u00e9e (Stripe).<\/li>\n\n\n\n<li>Une fois le paiement effectu\u00e9, vous recevrez un courriel de confirmation contenant les d\u00e9tails de votre r\u00e9servation (service, date\/heure, participants, informations de prise en charge).<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\"><strong>3. Politique d&rsquo;annulation et de remboursement<\/strong><\/h2>\n\n<p>Pour \u00eatre admissible \u00e0 un remboursement ou \u00e0 des modifications concernant l&rsquo;un de nos circuits ou produits de location, les conditions suivantes s&rsquo;appliquent :<\/p>\n\n<ol class=\"wp-block-list\">\n<li>T<strong>oute demande de remboursement ou de modification doit \u00eatre soumise par \u00e9crit<\/strong> en contactant votre responsable des op\u00e9rations attitr\u00e9 via le m\u00eame canal utilis\u00e9 pour effectuer la r\u00e9servation (WhatsApp ou e-mail).<\/li>\n\n\n\n<li><strong>Plus de 24 heures avant le d\u00e9part de l&rsquo;excursion :<\/strong> <strong>remboursement int\u00e9gral.<\/strong><\/li>\n\n\n\n<li><strong>Les d\u00e9tails du d\u00e9part<\/strong> de l&rsquo;excursion seront envoy\u00e9s au client d\u00e8s la confirmation de la r\u00e9servation.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\"><strong>4. Report \/ Modifications<\/strong><\/h2>\n\n<p>Si vous souhaitez modifier la date ou l&rsquo;heure de votre activit\u00e9, nous \u00e9tudierons votre demande, \u00e0 condition qu&rsquo;elle <strong>soit formul\u00e9e au moins 24 heures avant l&rsquo;heure pr\u00e9vue<\/strong> et sous r\u00e9serve de disponibilit\u00e9.<br\/>Attention : ces demandes de modification <strong>ne donnent pas<\/strong> droit \u00e0 un remboursement et restent \u00e0 la discr\u00e9tion de Cobra Dunes.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>5. Exigences et responsabilit\u00e9s en mati\u00e8re de participation<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Les participants doivent satisfaire aux exigences d&rsquo;\u00e2ge ou de sant\u00e9 indiqu\u00e9es pour chaque visite ou location.<\/li>\n\n\n\n<li>Toutes les consignes de s\u00e9curit\u00e9 donn\u00e9es par le personnel\/les guides de Cobra Dunes doivent \u00eatre scrupuleusement respect\u00e9es.<\/li>\n\n\n\n<li>Pour les locations (buggy \/ moto), l&rsquo;utilisation est limit\u00e9e aux pistes \/ zones autoris\u00e9es uniquement.<\/li>\n\n\n\n<li>Les clients sont responsables de tout dommage, utilisation abusive ou comportement dangereux. Cobra Dunes se r\u00e9serve le droit de refuser l&rsquo;acc\u00e8s \u00e0 toute personne jug\u00e9e inapte ou pr\u00e9sentant un risque pour la s\u00e9curit\u00e9 de l&rsquo;activit\u00e9. <\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>6. Responsabilit\u00e9 civile et assurance<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Cobra Dunes d\u00e9cline toute responsabilit\u00e9 en cas de perte ou d&rsquo;endommagement de vos effets personnels lors des excursions ou des locations.<\/li>\n\n\n\n<li>Il est conseill\u00e9 aux participants de souscrire une assurance voyage ou sant\u00e9 personnelle couvrant les accidents ou les blessures.<\/li>\n\n\n\n<li>En confirmant votre r\u00e9servation, vous reconnaissez les risques inh\u00e9rents aux activit\u00e9s d&rsquo;aventure et acceptez l&rsquo;enti\u00e8re responsabilit\u00e9 de votre participation.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>7. Conditions m\u00e9t\u00e9orologiques et op\u00e9rationnelles<\/strong><\/h2>\n\n<p>Les visites ou locations peuvent \u00eatre report\u00e9es ou annul\u00e9es par Cobra Dunes pour des raisons de s\u00e9curit\u00e9, notamment en cas de conditions m\u00e9t\u00e9orologiques extr\u00eames (temp\u00eate de sable, vents violents) ou de probl\u00e8mes op\u00e9rationnels impr\u00e9vus. Dans ce cas, nous ferons notre possible pour vous proposer une autre date. Les remboursements restent soumis \u00e0 la politique mentionn\u00e9e ci-dessus.  <\/p>\n\n<h2 class=\"wp-block-heading\"><strong>8. Confirmation et acceptation<\/strong><\/h2>\n\n<p>En effectuant une r\u00e9servation et en payant, vous confirmez avoir lu, compris et accept\u00e9 la pr\u00e9sente politique de r\u00e9servation. Cobra Dunes se r\u00e9serve le droit de modifier cette politique \u00e0 tout moment ; les modifications seront publi\u00e9es sur notre site web. <\/p>\n\n<h2 class=\"wp-block-heading\"><strong>9. Contact et assistance<\/strong><\/h2>\n\n<p>Pour toute question relative aux r\u00e9servations, modifications ou demandes :<br\/>Courriel : <a>info@cobradunesdxb.com<\/a><br\/>T\u00e9l\u00e9phone\/WhatsApp : +971 50 537 1693<\/p>\n\n<style>body {\nfont-family: var(--e-global-typography-accent-font-family);\n}\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>1. R\u00e9servation et confirmation 2. Conditions de paiement 3. Politique d&rsquo;annulation et de remboursement Pour \u00eatre admissible \u00e0 un remboursement ou \u00e0 des modifications concernant l&rsquo;un de nos circuits ou produits de location, les conditions suivantes s&rsquo;appliquent : 4. Report \/ Modifications Si vous souhaitez modifier la date ou l&rsquo;heure de votre activit\u00e9, nous \u00e9tudierons [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7580","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de r\u00e9servation \u2014 Cobra Dunes - Cobra Dunes<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de r\u00e9servation \u2014 Cobra Dunes - Cobra Dunes\" \/>\n<meta property=\"og:description\" content=\"1. R\u00e9servation et confirmation 2. Conditions de paiement 3. 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